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Terms & Conditions

Terms & Conditions

KSSW Services LTD Terms & Conditions

Last Updated: 17/02/2026

These Terms and Conditions ("Agreement") govern the provision of landscaping services by KSSW Services LTD ("Contractor") to the client ("Client"). By accepting a quote or estimate from the Contractor, the Client agrees to be bound by this Agreement.

1. Quotations and Scope of Work

  • 1.1 Quotation Validity: All quotations provided by the Contractor are valid for a period of 7 days from the date of issue. After this period, the Contractor reserves the right to revise the quotation.

  • 1.2 Scope of Work: The Contractor shall perform the landscaping work as detailed in the accepted written quotation or contract. Any work not included in the original document is considered a variation.

  • 1.3 Variations: Any additions, alterations, or changes to the original scope of work must be agreed upon in writing by both the Client and the Contractor. The price of any additional work will be based on the Contractor's prevailing rates for labor and materials.

2. Client's Responsibilities

  • 2.1 Site Access: The Client must provide the Contractor with clear, safe, and unimpeded access to the work site during agreed-upon working hours. If access is restricted, it may result in delays and additional costs.

  • 2.2 Utilities: The Client is responsible for providing access to essential utilities, including water and electricity, as needed for the project. Any associated costs for these utilities will be borne by the Client.

  • 2.3 Unforeseen Obstructions: The Client is responsible for notifying the Contractor of any potential hazards or obstructions on the property, including but not limited to, underground pipes, cables, tree stumps, and foundations. The Contractor is not liable for damage to such obstructions unless they were clearly marked and disclosed to the Contractor in advance. Any additional work or costs incurred due to unforeseen obstructions will be charged to the Client.

  • 2.4 Permissions and Permits: The Client is responsible for obtaining any necessary planning permissions, permits, or consent from local authorities or homeowners' associations before work commences. The Contractor is not responsible for any delays or issues arising from the Client's failure to secure these permissions.

  • 2.5 Parking and Waste: The Client will provide or arrange for adequate parking for the Contractor's vehicles and a suitable area for the storage of materials and waste as agreed upon with the Contractor. The Client will be responsible for any parking fines or fees incurred due to a lack of proper arrangements.

3. Payment Terms

  • 3.1 Payment Schedule: The Client agrees to the payment schedule outlined in the quotation, which may include a non-refundable deposit, interim payments, and a final payment upon completion.

  • 3.2 Invoice Payment: All invoices are due and payable within 5 days of the invoice date unless otherwise specified.

  • 3.3 Late Payments: The Contractor reserves the right to charge interest on all overdue payments at a rate of 5% per month or as allowed by law. Failure to make payments on time may result in the suspension or termination of services.

  • 3.4 Title to Materials: All materials and equipment supplied by the Contractor remain the property of the Contractor until the final payment for the project has been received in full. The Contractor reserves the right to remove any materials or equipment from the site if payment is not made as agreed.

4. Project Completion and Warranties

  • 4.1 Substantial Completion: The project will be deemed substantially complete when all the work specified in the contract has been performed, even if minor adjustments or punch-list items remain. The final payment is due upon substantial completion.

  • 4.2 Workmanship Warranty: The Contractor warrants that all workmanship will be of a professional standard and free from defects for a period of 7 days from the date of completion. This warranty does not cover damage caused by the Client or third parties, misuse, neglect, or natural wear and tear.

  • 4.3 Plant and Turf Warranty: Plants and turf are living materials, and their survival is dependent on proper care. The Contractor will replace any plant or turf that fails within 7 days of installation, provided the Client has followed the Contractor's aftercare instructions. This warranty does not cover damage caused by drought, frost, extreme weather, pests, or a lack of proper watering and maintenance.

5. Limitation of Liability and Force Majeure

  • 5.1 Limitation of Liability: The Contractor's liability for any claim arising out of this Agreement, whether in contract, tort, or otherwise, shall be limited to the total amount paid by the Client for the services.

  • 5.2 Force Majeure: The Contractor shall not be liable for any delay or failure to perform its obligations if the delay or failure is a result of events beyond its reasonable control, including but not limited to, adverse weather conditions, natural disasters, strikes, or shortages of materials.

6. General Provisions

  • 6.1 Entire Agreement: This Agreement, along with the accepted quotation, constitutes the entire understanding between the Client and the Contractor and supersedes all prior agreements or discussions, whether written or oral.

  • 6.2 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom.

  • 6.3 Dispute Resolution: Any disputes arising from this Agreement will first be addressed through good-faith negotiation. If a resolution cannot be reached, the parties may agree to mediation or binding arbitration.

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